Dr. Reshan Richards
  • Home
  • Home

Constructivist Toolkit

Make Yourself Clear: Total experience

12/27/2019

0 Comments

 
Picture
​Sellers, leaders, trainers, and service professionals, therefore, should not just be focused on the solution (the outcome); they should be focused on how the process toward that outcome is experienced. The process – or experience – is “delightful” when the user (or customer or trainee) returns consciously or subconsciously to the process. They know the thing that pleased them and are there to seek it again. Or they don’t know exactly what it was, but they remember how they felt and are happy to return to the entire experience. To put it simply, then: build toward the total experience. To put it even more simply: build the total experience.
0 Comments



Leave a Reply.

    Categories

    All
    24 Bars
    Blending Leadership
    Explain Everything
    Last Week I Learned
    Make Yourself Clear

    Archives

    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019

    RSS Feed

Powered by Create your own unique website with customizable templates.