This post was shared by the EE team this week about what we're all looking forward to in 2020.

My niece and nephew got this game during the holidays and it is a really cool iteration of one of my favorite family games.

We cannot make the same mistake of prescribing a set of “leadership rules” that will make someone a better leader. Yes, by reading about and thinking about interesting stories around education, technology, and leadership one can become a more informed leader, but the decision about what is done with that information is what defines “betterness” or “worseness” in any space. Our work shows how successful leaders, online or off, filter and apply those elements that are most valuable and relevant to emergent challenges. Successful leaders reject the idea that leaders have to figure out all the answers — and even ask all the questions — up front. Instead, they learn, and apply their learning, continuously.

​Sellers, leaders, trainers, and service professionals, therefore, should not just be focused on the solution (the outcome); they should be focused on how the process toward that outcome is experienced. The process – or experience – is “delightful” when the user (or customer or trainee) returns consciously or subconsciously to the process. They know the thing that pleased them and are there to seek it again. Or they don’t know exactly what it was, but they remember how they felt and are happy to return to the entire experience. To put it simply, then: build toward the total experience. To put it even more simply: build the total experience.

I came across this article via Steve Valentine via Adam Grant.

Blended leaders know that there are many ways to go outside the four walls of their organizations, many ways to examine other realities, solutions, questions, and answers. They know that you don’t have to leave school to leave school. Whether they are active professionally on Twitter or Facebook, or spend time reading relevant blogs; whether they engage with others through webinars or the comment functions embedded in various media, blended leaders make it their business to know where to find whatever they happen to be looking for. They are “networked” in the sense described by Rainie and Wellman: “Networked individuals have partial memberships in multiple networks and rely less on permanent membership in settled groups. They must calculate where they can turn for different kinds of help — and what kind of help to offer others as they occupy nodes in others’ extended networks" (Rainie & Wellman, 2012, p. 12).

Our webinar for Teachers College alumni is now available on YouTube.