You may want to provide something to your customer right away, but your customer may not be ready to receive it. Someone may have feedback for you, but if you’re in the middle of a stressful stretch of work, you might want to delay its delivery for a few days. Sometimes it’s your turn to use the road. Sometimes you have to hold off. What’s critical, for immediacy to flourish, is to resolve issues by thinking about eventualities before they happen. To work out solution, pass them around and test them in the real world. Get what you need, when you need it. Give others what they need, when they need it.
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